The Newcrest Melbourne office, including the registered office of Newcrest and its Australian subsidiaries, is currently closed due to COVID-19 Government restrictions (and/or recommendations) with staff working offsite.

For all enquiries, please call Newcrest Reception on +61 3 9522 5333 (option 6). 

Newcrest will accept service of documents/process sent to while the registered office is closed.

Newcrest is continuing to closely monitor the developments and escalating global concern around Coronavirus (COVID-19). 

19 JANUARY 2021

Newcrest is managing a number of positive COVID-19 cases at its Red Chris mine in British Columbia and on Lihir Island in Papua New Guinea.

Comprehensive testing, quarantine and precautionary contact tracing procedures continue to be enforced across all Newcrest sites with the cases identified to date at Lihir and Red Chris being largely asymptomatic.

The Lihir and Red Chris operations remain unaffected by the positive cases with strict hygiene, social distancing and other COVID-19 management protocols in place.

As previously highlighted, all of Newcrest’s operations have business continuity plans and contingencies in place to minimise disruptions to the operations in the event of a significant number of operational employees and/or contractors contracting the virus.

It is expected that these plans will enable the operations to continue producing in line with the production schedule, and if there are any material impacts, Newcrest will inform the market in line with its continuous disclosure obligations.

11 JANUARY 2021

There has now been a total of 12 confirmed positive cases of COVID-19 recorded at Lihir island.

Nine of these cases have since returned negative results and have been released from isolation.

All 12 cases experienced either no symptoms or mild symptoms and all are in good health.

The operation remains unaffected by the positive cases through the diligent application of a strict COVID-19 management policy, including extensive contact tracing and testing.

18 December 2020

Newcrest is currently managing two confirmed cases of COVID-19 at its Red Chris Mine in British Columbia.

The patients were essentially asymptomatic and were identified through our testing regime upon arrival at site. They have been isolated in line with strict COVID-19 protocols.

Contact tracing has been conducted with persons of interest moved into quarantine as a  precautionary measure where they will be monitored.

The operation remains unaffected by these cases and elevated precautionary measures on site have been implemented.

15 December 2020

Newcrest is currently managing four new confirmed cases of COVID-19 at Lihir Island.
All patients are well and will remain in quarantine where they are being monitored and supported by our medical staff until they are free of the virus.

Contact tracing and testing is currently underway with persons of interest moved into quarantine as a precautionary measure where they will be monitored.

The operations remain unaffected by the positive cases, with strict hygiene, social distancing and other COVID-19 management protocols remaining in place.

9 November 2020

Arriving passenger into Lihir tests positive for COVID-19 
Newcrest confirms that it is managing a COVID-19 case in its isolation and treatment facility at Lihir Island. The individual, a PNG national, flew into Lihir from another part of PNG on 2 November, and as per protocol was isolated along with the other arrivals in a designated isolation camp while testing was conducted, and the 14-day isolation period followed.

Precautionary contract tracing and testing has been completed, including the testing of all other passengers from the individual’s flight and all tests on these other passengers have returned negative to COVID-19. All passengers will continue to be tested and monitored while they remain in isolation.

The operations remain unaffected by the positive case as the individual did not attend any workplaces and did not interact with the workforce.

There are no other suspected cases of COVID-19 at this time.

The individual has minor symptoms and has been moved from the isolation camp into a separate isolation and treatment facility where care and support are being provided.

COVID-19 Protocols at Lihir

Newcrest has in place a stringent isolation and testing protocol for all inbound flight and ferry arrivals. Every workforce member arriving at Lihir must undergo mandatory 14-day isolation in a dedicated, guarded facility. During isolation they are tested using the Polymerase Chain Reaction (PCR) method multiple times and released only after returning negative results. Expatriates must complete an additional PCR test in their country of origin and return a negative result before they are authorised to enter PNG.

Newcrest has established a COVID-19 treatment facility for treatment and a separate isolation facility designed for positive and suspected positive workforce cases. Any persons who test positive are removed from the isolation camp and brought to the treatment facility or isolation facility as directed by the Lihir Chief Medical Officer based on the level of treatment necessary. Positive case detection also triggers contact tracing and precautionary testing and isolation steps.

Across all of Newcrest’s operations we have a number of business continuity plans and contingencies ready to implement in the event of a significant number of operational employees and contractors being exposed / contracting the virus in order to minimise disruptions to our operations. 
We expect that these plans will enable the operations to continue producing in line with our production schedule, and if there are any material impacts, we will inform the market in line with our continuous disclosure obligations. 
Emergency management team

At a site level, we have established an Emergency Management Team (EMT) of key management.

The EMT is meeting at a minimum twice daily whilst we consider all of the current information from a global and a local perspective, amending our response as necessary, and ensuring that key messages are communicated to our people, community representatives and neighbouring communities with priority.

We have developed in conjunction with experts a Communicable Disease Control Plan (CDCP) which is updated as required and contains site-specific isolation protocols.

On-site medical provider

Across Newcrest, we have plans in place to ensure the health and safety of people against the potential of exposure and management of COVID-19.

The measures and plans have been developed in full consultation with and based on advice from a range of health officials. This includes our on-site medical providers supplying remote-care nurses under the supervision of on call off-site physicians. 

Return to work restrictions

Newcrest has implemented return to work restrictions for personnel who have travelled to or returned from any international locations.

In these cases, the person must remain in self isolation for 14 days before they will be permitted to return to work.

We will continue to monitor the situation and adjust our response accordingly.

Controls and communication

Newcrest has and is continuing to implement additional precautionary controls that are specific to our operation. We are providing regular updates regarding these controls to employees, contractors, and Community representatives.

We have also commenced regular contact with community representatives to discuss the controls we have put in place, to respond to concerns arising from neighbouring communities, and to ensure alignment with protocols neighbouring communities wish to put in place.

Working remotely

Newcrest has implemented an additional measure to reduce exposure and potential transmission of COVID-19 by identifying roles where a physical presence in the workplace is not required.

This measure is consistent with global government efforts to prevent the spread of COVID-19.

This activity is also occurring across Newcrest Operational sites as well as corporate offices.

Domestic Australian restrictions

We are discussing with the Australian, New South Wales and Western Australian governments the implications of the additional restrictions put in place by these and other jurisdictions in recent days.

In the case of Western Australia we are working to adjust organisational and workforce arrangements at Telfer in response to recently announced ‘closure’ of the state border by the state Premier.

In New South Wales the state government has clarified in dialogue with the industry that the restrictions announced by the Premier on ‘non-essential services’ will not apply to the mining industry or its suppliers. 

The Minerals Council of Australia has obtained confirmation from the Australian Government that there is a workplace exemption for the mining industry when it comes to the ban on gatherings of 100 people or more.

We are joining other industry leaders in dialogue with the Government about challenges facing the industry including workforce movement restrictions, pressure on infrastructure such as ports, rail networks and community health facilities and medium-term equipment and consumables supply risks.

Through these discussions we are also acknowledging the particular responsibility on the mining industry to support measures to protect vulnerable people in remote and regional communities.

FIFO flight operations to Lihir

We have suspended all FIFO flight operations from Australia into Lihir until further notice, with effect from last Friday. Outgoing flights remain in place. This step was taken in line with the Australian Government’s advice to Australians not to travel overseas until further notice. 

Our management team is largely residential and nearly all of our colleagues there are Papua New Guinean. The team, under the leadership of Chris Jordaan as resident General Manager, is continuing to operate the mine safely, focusing on maintaining health protocols. We appreciate the efforts of all our people at Lihir, and the willingness of some to reinforce the resident team in recent times to ensure the safety and sustainability of the operations.

There are no confirmed cases of Coronavirus on Lihir, or any of our other sites, at this point. The two employees that were under observation at the Lihir Medial Centre have been cleared and discharged. Our health provider at the Lihir Medical Centre will manage any future cases according to our COVID-19 Management Protocols.

The site team is now doing further work to set the site up safely for a period in which domestic travel within PNG is also limited. This follows an announcement by PNG Prime Minister Marape that domestic travel restrictions will apply within the country for 14 days from this Tuesday. The Port Moresby office and the rest of the government relations team is supporting Lihir in its dialogue with the PNG Government about the potential impact of these changes, and to ensure orderly implementation as required .

We continue to ensure the residential and broader community at Lihir is properly staffed and supported from a health and safety perspective over the coming period, and we continue to follow all recommendations from the PNG National Department of Health.

Newcrest COVID-19 control measures include:

  • Passenger screening and health checks will be conducted for all FIFO (Fly-In-Fly-Out), contractors and visitors travelling to Newcrest operations and/or projects

  • Newcrest has recommended against all international travel at the current time

  • Self-quarantine applies to those who have travelled internationally for business or privately in the past 14 days, as well as any travellers who have been in contact with a person diagnosed with or suspected of having the virus

  • Newcrest staff shall not attend conference or similar events until further notice

  • Employees on all sites have and will continue to receive regular communication updates through the Health and Safety Department and Newcrest All Site notifications, particularly on sanitation practices and what to do if they feel symptomatic

  • Local communities are being updated on Newcrest’s current site practices in relation to COVID-19

  • Newcrest corporate personnel are working remotely as practicable

  • Communications to all sites have been issued highlighting safe and hygienic practises to minimise spread of infection.

Minister for Employment, Skills, Small and Family Business - Senator the Hon Michaelia Cash

4 May 2020


The Australian Government is continuing to work tirelessly to flatten the curve, contain the effects of COVID-19, and save lives and livelihoods. The Government is acting decisively in the national interest to support households and businesses to address the significant economic consequences of COVID-19.
I know that many small businesses have been impacted and many have had to significantly adapt to the changed circumstances brought on by COVID-19.
Given the success we are now seeing across the country to flatten the curve and reduce the impact, the Prime Minister has indicated that current restrictions will be reviewed within the next four weeks if certain conditions regarding testing, tracing and rapid response to outbreaks can be met.
The critical next step is to plan for how businesses can adjust their operations to safely operate in an environment where COVID-19 may persist at low levels within the community.
This is vital both for our economy and also our social wellbeing.  
It is important to now focus on making the appropriate arrangements to ensure that small businesses bounce back as quickly as possible, in a COVID-19 safe manner. 
I encourage you to prepare your business, or your industry members, as we open up the economy, to:

  1. Prepare comprehensive plans so employees and customers know what to expect both in undertaking daily business but also in the event of a COVID-19 related incident or outbreak
  2. Develop workplace and business models to prevent the spread of COVID-19 which incorporate measures such as physical distancing or barriers and hygiene as appropriate depending on the nature of your business operations
  3. Prepare plans to respond in the event of an incident involving an infected employee or customer including testing and isolation measures (as well as support for and information flow to employees and their families)        
  4. Prepare plans and protocols to recover after incidents including cleaning and testing the workplace.

I encourage you to visit the Safe Work Australia website for guidance material on operating in a COVID-19 safe manner This valuable resource includes industry-specific guidance, as well as links to the relevant work health and safety authority in your jurisdiction.
To help your business adapt to this new way of working more broadly, continues to be a trusted source of support for businesses in Australia.
I also encourage you to utilise the resources and assistance offered on its website, by phone on 13 28 46 or via webchat, to explore avenues of assistance that may be available to you.
It is important to acknowledge that developing the right mix of responses will not always be an easy or a straightforward task. However, I am encouraged by the many examples of small businesses adaptability that we have already seen across Australia.
The resilience of small business to bounce back has been proven time and again, and demonstrates why it is such a strong pillar and backbone of the Australian economy.

Minister for Employment, Skills, Small and Family Business - Senator the Hon Michaelia Cash

26 April 2020


Today, Minister for Health Greg Hunt and the Chief Medical Officer released The COVIDSafe app, which will help keep you, your family and your community safe from further spread of coronavirus through early notification of possible exposure.

The COVIDSafe app is just one of the tools we will use to help protect the health of the community by quickly alerting people who may be at risk of having contact with the virus. The use of the app will help us to move more quickly to reduce restrictions than would otherwise be possible.

Without the assistance of technology, finding people who may have been exposed to the virus relies on people being able to recall who they have been around and knowing the details of every individual they have been in close contact with. In many cases, we don’t know the names and contact details of those we’ve been in close contact with (for example, at the supermarket or on the train). COVIDSafe app uses technology to make this process faster and more accurate and has been developed to ensure your information and privacy is strictly protected.

Collection and use of information from the app is consent based and consistent with the Privacy Act and Australian Privacy Principles. To further strengthen the app’s privacy arrangements the Health Minister made a Determination under the Biosecurity Act to protect people’s privacy and restrict access to app data to state and territory health authorities for contact tracing. Under that Determination, it will be a criminal offence to use any app data in any other way. It will also be a criminal offence for someone to be refused to enter a premises, participate in an event or receive a service for failing to use the app.

At the end of the Australian pandemic, users will be prompted to delete the app from their phone. This will delete all app information on a person’s phone. The information contained on the highly secure information storage system will also be destroyed at the end of the pandemic.

While COVIDSafe app use is voluntary, all Australians are encouraged to download COVIDSafe app to help ensure we can effectively protect Australians and ensure we can quickly respond to any new cases of COVID-19.

To read the Prime Minister’s statement, please visit:

For more information on the COVIDSafe app, please visit:

To download the COVIDSafe app for your iPhone please visit:

To download the COVIDSafe app for your android device please visit:
For factsheets on the JobKeeper Payment visit:

The Australian Government has released a Coronavirus app and Whatsapp channel.

The App is available on both Android and iPhones. To access the Whatsapp channel, you can go to the website here:

For school closures (government and non-government) please refer to state and territory education authorities that can be found here:

For more information on Coronavirus and the Government’s response, please visit: or

Alternatively you can contact the support line at 13 28 46.

Minister for Employment, Skills, Small and Family Business - Senator the Hon Michaelia Cash

30 March 2020


The Morrison Government has today introduced a JobKeeper Payment of $1,500 per fortnight, per eligible employee, for up to 6 months. 

The JobKeeper Payment will start on 30 March 2020, with the first payment to be received by employers in the first week of May.  Employers must pass this payment on to their employees.

Eligible employers include businesses structured through companies, partnerships, trusts and sole traders. Not for profit entities, including charities, will also be eligible.

Self-employed individuals are also eligible to receive the JobKeeper Payment.

Employers must elect to participate in the scheme. You can do this at:

To be eligible, an employee must have been on the employer’s books on 1 March 2020 and continue to be engaged by that employer.

The JobKeeper Payment is open to full-time, part-time and long term casuals (employed on a regular basis for at least the previous 12 months) and stood down employees. Employees that are re-engaged by a business that was their employer on 1 March 2020 will also be eligible.

Self-employed individuals will be eligible to receive the JobKeeper Payment where they have suffered or expect to suffer a 30% decline in turnover relative to a comparable prior period (of at least a month).

Employers will be eligible for the JobKeeper Payment if:

  • their business has a turnover of less than $1 billion and their turnover will be reduced by more than 30 per cent relative to a comparable prior period (of at least a month); or
  • their business has a turnover of $1 billion or more and their turnover will be reduced by more than 50 percent relative to a comparable prior period (of at least a month); and
  • the business is not subject to the Major Bank Levy.

For more information on the JobKeeper Payment visit:

For Employers Factsheet:

Employees Factsheet:

To read the Prime Minister and Treasurer’s Media Statement:



Minister for Employment, Skills, Small and Family Business - Senator the Hon Michaelia Cash

25 March 2020


The Australian Government has commenced sending text messages to keep you informed about the national response to COVID-19.

Last night Prime Minister Morrison announced Stage 2 of the social-distancing measures to stop the spread of COVID-19. Find below a table that sets out the additional prohibited activities and venues that apply from 11:59pm (local time) 25 March 2020.

Please act on that advice, it will help save lives.

For more information please go to the Prime Minister’s Media Statement:

Along with these measures Tasmania, the NT, WA, Queensland and SA announced border closures. Anyone entering these States or Territory must self-isolate for 14 days.

Please go here to find out more from the respective State or Territory:

For school closures (government and non-government) please refer to state and territory education authorities that can be found here:

For more information on Coronavirus and the Government’s response, please visit: or Alternatively you can contact the support line at 13 28 46.



Additional prohibited activities and venues to apply from 11.59pm (local time) 25 March 2020


  • Cafes. EXCEPTIONS: Take away service and home delivery. Cafes or canteens at hospitals, care homes or schools; prison and military canteens; services providing food or drink to the homeless; workplace canteens can provide takeaway
  • Food courts. EXCEPTIONS: Delivery and takeaway can remain.


  • Auction houses
  • Real estate auctions, and display and open house inspections. EXCEPTIONS: Private appointments for inspection.
  • Outdoor and indoor markets will be a decision for each state and territory. EXCEPTIONS: Food markets will continue to operate in all states and territories.


  • Hairdressers and barber shops. EXCEPTIONS: Up to 30-minute appointments and 4sqm rule to apply.
  • Beauty therapy, tanning, waxing, nail salons, tattoo parlours
  • Spas and massage parlours.


  • Cinemas, nightclubs
  • Casinos, gaming or gambling venues
  • Strip clubs, brothels and sex on premises venues
  • Concert venues, theatre, arenas, auditoriums, stadiums. EXCEPTIONS: Live streaming of a performance by a small group could be permissible with social distancing observed.
  • Amusement parks and arcades
  • Play centres (indoor and outdoor).


  • Community and recreation centres. EXCEPTIONS: Facilities may remain open for the purpose of hosting essential voluntary or public services, such as food banks or homeless services
  • Health clubs, fitness centres, yoga, barre and spin facilities, saunas, bathhouses and wellness centres
  • Boot camps and personal training (outside and inside). EXCEPTIONS: Outside must be limited to groups of no more than 10 people and social distancing must be observed
  • Social sporting-based activities
  • Swimming pools.


  • Hotels, hostels, bed and breakfasts, campsites, caravan parks, and boarding houses will be a decision for each state and territory. EXCEPTIONS: Excluding permanent residents and workers.


  • Caravan and camping parks will be a decision for each state and territory. EXCEPTIONS: Where people live permanently in caravan parks or are staying in caravan parks temporarily while their primary residence is not available, they may continue to do so.


  • Galleries, museums, national institutions and historic sites
  • Libraries, community centres, and youth centres
  • Local government non-essential facilities and services (such as libraries and pools)
  • Community facilities (such as community halls, clubs, RSLs, PCYCs)
  • Weddings and Funerals. EXCEPTIONS: Weddings with a maximum attendance of no more than 5  people, with 1 person per 4 square metre rule applied. Funerals attended by a maximum of no more than 10 people, with the 1 person per 4 square metre rule applied.

Minister for Employment, Skills, Small and Family Business - Senator the Hon Michaelia Cash

24 March 2020


The Government is acting to cushion the blow from the coronavirus for businesses and households to help them get through to the other side of the crisis as the world deals with the significant challenges posed by its spread.

Below I have set out the quick links to the measures available to small and medium businesses, sole traders and households under the $189 billion economic support package announced by the Prime Minister: support line: 13 28 46

For more information on Coronavirus and the Government’s response, please visit: or